TRAILERSALES.AI PRIVACY POLICY

Last Updated: August 29, 2026

TrailerSales.ai (“TrailerSales.ai,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information collected through our website, marketplace, applications, dealer tools, artificial intelligence features, and related services.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you.

By accessing or using TrailerSales.ai, creating an account, posting a trailer, contacting a seller, requesting financing, or otherwise using our services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information directly from you, automatically through your use of TrailerSales.ai, and from third parties.

Information You Provide

Depending on how you use TrailerSales.ai, we may collect:

  • First and last name
  • Business or dealership name
  • Email address
  • Telephone number
  • Mailing or business address
  • Account username and credentials
  • Dealer information
  • Seller information
  • Buyer information
  • Billing information
  • Communication preferences
  • Information submitted through forms
  • Customer-service communications

Trailer Listing Information

When you list a trailer for sale, we may collect and display information including:

  • Trailer year
  • Make
  • Model
  • VIN or serial number
  • Trailer type
  • Specifications
  • Condition
  • Mileage or usage information where applicable
  • Asking price
  • Location
  • Photographs
  • Videos
  • Equipment details
  • Seller information
  • Dealership information
  • Listing descriptions

Information intentionally included in a public marketplace listing may be visible to other users and the general public.

2. ACCOUNT AND DEALER INFORMATION

Dealers and commercial sellers may provide additional information, including:

  • Dealership name
  • Dealer contact information
  • Business address
  • Website
  • Inventory information
  • Dealer license information
  • Sales representative information
  • Business documentation
  • Subscription information
  • Customer and lead information
  • Inventory-management information

This information may be used to operate dealer accounts, dealer dashboards, CRM features, inventory tools, advertising services, and related marketplace functions.

3. BUYER INQUIRIES AND LEADS

When you contact a seller or dealer through TrailerSales.ai, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Trailer of interest
  • Purchase preferences
  • Location
  • Financing interest
  • Trade-in information
  • Message or inquiry details

We may provide this information to the dealer or seller associated with your inquiry so they can respond.

By intentionally submitting an inquiry, you understand that the information necessary to respond to that inquiry may be shared with the relevant seller, dealer, or service provider.

4. FINANCING INFORMATION

TrailerSales.ai may provide access to financing services through affiliated platforms or independent financing providers.

If you request financing, we may collect information such as:

  • Name
  • Contact information
  • Business information
  • Requested financing amount
  • Trailer information
  • Down-payment information
  • Time in business
  • Purchase information
  • Credit-related information you voluntarily provide
  • Other information required to process the request

Your information may be transmitted to participating lenders, brokers, financing companies, or other providers when necessary to process your request.

TrailerSales.ai does not guarantee financing approval.

Financial providers may maintain their own privacy policies and data-handling practices.

5. INSURANCE REQUESTS

If TrailerSales.ai offers or connects you with insurance services, we may collect information necessary to connect you with an appropriate insurance provider.

This may include:

  • Contact information
  • Business information
  • Trailer information
  • Vehicle information
  • Coverage needs
  • Operating information
  • Other information you voluntarily submit

Information may be provided to participating insurance agents, brokers, carriers, or affiliated insurance services for the purpose of responding to your request.

6. PAYMENT AND SUBSCRIPTION INFORMATION

TrailerSales.ai may charge dealers, sellers, advertisers, or other users for subscriptions, premium listings, advertising, dealer tools, leads, or other services.

Payments may be processed by third-party payment processors.

Depending on the payment system used, TrailerSales.ai may receive:

  • Customer name
  • Billing address
  • Transaction amount
  • Payment status
  • Subscription status
  • Last four digits or limited payment-card information
  • Transaction identifiers

We generally do not need to store complete payment-card numbers when transactions are processed by third-party payment processors.

7. INFORMATION COLLECTED AUTOMATICALLY

When you visit or use TrailerSales.ai, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Search activity
  • Date and time of visits
  • Referring website
  • Approximate geographic location derived from IP address
  • Click activity
  • Marketplace interactions
  • Session information
  • Advertising or analytics identifiers

We may use this information to operate the website, improve performance, detect fraud, understand marketplace usage, and improve our services.

8. COOKIES AND SIMILAR TECHNOLOGIES

TrailerSales.ai may use cookies, pixels, local storage, analytics technologies, and similar tools.

These technologies may help us:

  • Keep users signed in
  • Remember preferences
  • Understand website traffic
  • Measure advertising
  • Improve search results
  • Personalize marketplace experiences
  • Analyze user behavior
  • Detect suspicious activity
  • Improve website performance

Your browser may allow you to block or delete certain cookies.

Disabling cookies may prevent some TrailerSales.ai features from functioning properly.

Where legally required, we may provide additional cookie choices or consent controls.

9. ARTIFICIAL INTELLIGENCE

TrailerSales.ai may use artificial intelligence and automated systems to provide features such as:

  • AI trailer search
  • Listing assistance
  • Suggested listing descriptions
  • Pricing insights
  • Buyer recommendations
  • Seller recommendations
  • Dealer tools
  • Customer-support assistance
  • Marketplace matching
  • Fraud detection
  • Market intelligence

Information submitted to AI-powered features may be processed for the purpose of providing the requested service and improving platform functionality, subject to applicable agreements and law.

Users should avoid submitting unnecessary highly sensitive personal information through AI chat or search tools.

10. HOW WE USE INFORMATION

We may use collected information to:

  • Create and maintain user accounts
  • Publish trailer listings
  • Connect buyers and sellers
  • Generate and deliver leads
  • Operate dealer accounts
  • Provide CRM functionality
  • Manage inventory
  • Process subscriptions
  • Process payments
  • Provide customer support
  • Send buyer alerts
  • Send listing notifications
  • Provide financing referrals
  • Provide insurance referrals
  • Improve marketplace search
  • Provide AI-powered features
  • Analyze marketplace trends
  • Improve TrailerSales.ai
  • Prevent fraud
  • Protect users
  • Maintain platform security
  • Enforce our Terms of Service
  • Comply with applicable laws

11. HOW WE SHARE INFORMATION

We may share information when necessary to operate TrailerSales.ai.

Recipients may include:

Sellers and Dealers

When a buyer intentionally contacts a seller or dealer, relevant inquiry information may be shared with that seller or dealer.

Financing Providers

Information submitted for financing may be shared with lenders, financing brokers, financing companies, or affiliated financing services.

Insurance Providers

Insurance-related information may be shared with participating insurance agents, brokers, carriers, or affiliated insurance services.

Service Providers

We may use third-party providers for:

  • Website hosting
  • Cloud infrastructure
  • Payment processing
  • Email delivery
  • Text messaging
  • Analytics
  • Customer support
  • Security
  • Fraud detection
  • AI technology
  • Data storage
  • Marketing
  • Communications

These providers may process information on our behalf to perform their services.

12. AFFILIATED SERVICES

TrailerSales.ai may operate as part of a broader group of commercial trucking and transportation-related platforms.

When you intentionally request a related service, information may be shared with the appropriate affiliated platform when necessary to fulfill that request.

For example, a user requesting trailer financing may be directed or referred to an affiliated financing platform.

We will not treat an unrelated request as permission to indiscriminately distribute personal information across affiliated services.

13. WE DO NOT SELL PERSONAL INFORMATION

TrailerSales.ai does not sell personal information to unrelated third parties for money merely because you create an account or use our marketplace.

Certain privacy laws define “sale” or “sharing” more broadly and may include some advertising or analytics activities.

Where required by applicable law, TrailerSales.ai will provide appropriate privacy choices regarding these activities.

14. PUBLIC INFORMATION

TrailerSales.ai is a public marketplace.

Information you intentionally include in public listings, dealer profiles, advertisements, or other publicly accessible areas may be viewed by:

  • Buyers
  • Sellers
  • Dealers
  • Search engines
  • Other website visitors
  • Other internet users

Do not include confidential or sensitive personal information in public listings.

15. COMMUNICATIONS

We may communicate with you regarding:

  • Your account
  • Trailer listings
  • Buyer inquiries
  • Seller responses
  • Dealer activity
  • Security alerts
  • Transactions
  • Financing requests
  • Insurance requests
  • Customer support
  • Service updates
  • Promotional offers where permitted

You may unsubscribe from promotional emails using the unsubscribe mechanism contained in those communications.

Account, transaction, security, or legally required communications may still be sent when necessary.

16. TEXT MESSAGES AND TELEPHONE CALLS

If you provide a telephone number and give the required consent, TrailerSales.ai or the appropriate seller, dealer, or service provider may contact you regarding your request.

Consent to marketing communications is not intended to be a condition of purchasing goods or services where prohibited by law.

Message and data rates may apply.

Users should be provided with appropriate methods to stop marketing text messages.

17. DATA SECURITY

TrailerSales.ai uses reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, alteration, loss, misuse, or disclosure.

However, no internet platform, database, or electronic transmission method can guarantee absolute security.

Users are responsible for protecting their account credentials and should immediately report suspected unauthorized account activity.

18. DATA RETENTION

We may retain information for as long as reasonably necessary to:

  • Maintain accounts
  • Provide marketplace services
  • Maintain transaction and business records
  • Resolve disputes
  • Prevent fraud
  • Maintain security
  • Meet contractual requirements
  • Comply with legal obligations
  • Enforce our agreements

Retention periods may vary depending on the type of information and purpose for which it was collected.

19. YOUR PRIVACY RIGHTS

Depending on where you live, applicable law may provide rights concerning your personal information.

These may include the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion
  • Request information about how data is used
  • Request information about certain disclosures
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising or data-sharing practices where applicable

Some requests may be subject to legal exceptions.

We may need to verify your identity before processing certain privacy requests.

20. DELETING YOUR ACCOUNT

Users may request account deletion by contacting TrailerSales.ai.

Deleting an account may not immediately remove:

  • Previously completed transactions
  • Legally required business records
  • Fraud-prevention records
  • Information necessary to resolve disputes
  • Information retained for legitimate legal or security purposes

Public listings associated with the account may be removed or deactivated as appropriate.

21. CHILDREN'S PRIVACY

TrailerSales.ai is intended for adults and businesses involved in commercial trailer transactions.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we discover that such information has been collected improperly, we will take reasonable steps to delete it.

22. THIRD-PARTY LINKS

TrailerSales.ai may contain links to third-party websites, lenders, insurers, dealers, payment providers, transportation companies, advertisers, or other services.

Their privacy practices are governed by their own policies.

TrailerSales.ai is not responsible for the privacy practices of independent third-party websites or businesses.

23. FRAUD AND PLATFORM SECURITY

We may use account information, device information, IP addresses, listing information, communications, and marketplace activity to identify:

  • Fraudulent listings
  • Stolen property
  • Account takeovers
  • Payment fraud
  • Scams
  • Spam
  • Suspicious activity
  • Violations of our Terms of Service

Information may be preserved or disclosed when reasonably necessary to protect users, investigate fraud, comply with legal obligations, or respond to valid legal requests.

24. LEGAL REQUESTS

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to subpoenas or court orders
  • Respond to lawful government requests
  • Investigate suspected fraud
  • Protect TrailerSales.ai
  • Protect our users
  • Protect property or safety
  • Enforce our agreements

25. BUSINESS TRANSFERS

If TrailerSales.ai or its operating business is involved in a merger, acquisition, financing transaction, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

26. UNITED STATES OPERATIONS

TrailerSales.ai primarily provides services for the commercial trailer marketplace in the United States.

Users accessing the platform from outside the United States should understand that their information may be processed or stored in the United States or other locations where our service providers operate, subject to applicable law.

27. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically as TrailerSales.ai adds services, technology, marketplace features, or legal requirements change.

When the policy is updated, the “Last Updated” date at the top of this page will be revised.

Material changes may be communicated through the website, account notification, email, or other appropriate methods when required.

28. CONTACT US

For privacy questions, data-access requests, correction requests, or deletion requests, contact:

TrailerSales.ai

Email: support@trailersales.ai

Website: TrailerSales.ai

When submitting a privacy request, please provide sufficient information for us to identify your account and verify the request.

TRAILERSALES.AI PRIVACY COMMITMENT

TrailerSales.ai is built to connect trailer buyers, sellers, dealers, and commercial transportation businesses while respecting the privacy and security of our users.

We use information to operate and improve the marketplace, provide requested services, connect users with appropriate sellers and providers, protect the platform from fraud, and deliver better tools for the commercial trailer industry.

Questions? Contact us · Read our Terms of Service